Technology Help Desk

We request that you submit a help desk ticket instead of emailing or calling your central office technology representative. This system allows us to better serve our users and give us more data regarding tickets and ticket completion. You will receive email updates regarding the status of your ticket each step of the way.

NOTE: When logging in to the Help Desk, your username should NOT include “@css-va.org”.

For example, if there is a user named Stanley Kowalski whose email address is skowlaski@ocss-va.org, he would put in “skowalski” as the username. The password would be the same as Stanley’s usual email and network password.

Go to Technology Help Desk

Instructions for using Help Desk