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Channels of Communication
Complaints and
matters of concern
Any general complaint
involving a particular school shall be handled at
the school level through the established channel of
responsibility. If the complaint cannot be resolved
by the principal, it shall be referred to the
appropriate central office administrator. If the
central office staff and complainant cannot reach a
satisfactory solution, the matter may be referred to
the superintendent. (OCPS KL 6/09) In accordance
with selected School Board policies and regulations,
some matters may be referred to the School Board. In
accordance with Virginia Code and School Board
Policy, the School Board chairman shall determine if
such matters shall be heard during closed session or
during the regular open session. (OCPS BDDH 7/08;
OCPS KD 7/08)
Any parent or guardian of a student enrolled in the
Orange County Public Schools or any resident of
Orange County may also file a specific complaint
regarding an employee of the Orange County Public
Schools. Such complaint will be filed with the
school principal or the Human Resources Officer as
the superintendents’ designee. Individuals lodging a
complaint will be sent a letter noting that the
complaint has been received and is in the process of
being investigated. The complaint must be filed
within 30 days after the alleged incident and should
be processed after a reasonable period of time,
normally within 60 days or less.
If the complaint involves allegations that an
employee of the Orange County Public Schools has
abused or neglected a child in the course of his
educational employment, the complaint will be
investigated in accordance with Va.. Code §§
63.1-1503 and 63.2-1505. (OCPS Policy JHG 7/08; OCPS
Policy JHG-R 11/09)
General matters of public interest
Any citizen may
address the School Board concerning matters at any
regular School Board meeting. Persons wishing to
appear before the School Board are requested to
contact the superintendent or the School Board
chairman for placement on the agenda.
The chairman is
responsible for the orderly conduct of the meeting
and shall rule on such matters as the
appropriateness of the subject being presented and
length of time for such presentation. No one will be
allowed to make additional presentations until
everyone has an opportunity to make an initial
presentation.
A reasonable period of time, as determined by the
School Board, will be allocated by the Chairman at
each regular meeting for citizens to present matters
of concern. (OCPS Policy BDDH 7/08; OCPS KD 7/08)
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